Privacy Policy

At Nathan Mats Ethan Rack, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By accessing and using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our website, make a purchase, or request our services:

• Personal Information: Name, email address, phone number, shipping address, payment method details (cash on delivery only).
• Service-Related Information: Details related to the heaving services you request, such as exterior, interior, and technology services, and your location.
• Usage Information: Data about how you interact with our website ( IP address, browser type, pages viewed).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and complete your service requests.
• To communicate with you regarding your services, orders, or inquiries.
• To improve our website and services based on your feedback and usage patterns.
• To send promotional materials and updates (if you have opted in).

3. Sharing Your Information

We will not share or sell your personal information to third parties except in the following cases:

• Service Providers: We may share your information with third-party service providers who assist us in fulfilling services or processing orders.
• Legal Compliance: If required by law or legal process, we may disclose your information to authorities.

4. Opt-Out Instructions

You have the right to opt-out of receiving promotional emails and communications from us. If you wish to stop receiving marketing communications:

• Click on the “unsubscribe” link included in any promotional email we send you.
• Alternatively, you can contact us directly at [Insert Email Address] to request removal from our mailing list.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, please note that no method of transmission over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies help us remember your preferences and improve the functionality of the site. You can manage your cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal requirements).

To exercise these rights, please contact us at [email protected]

8. International Transfers

As Nathan Mats Ethan Rack operates worldwide, your personal data may be transferred to and processed in countries outside your country of residence. By using our website and services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of this policy. We encourage you to review this page periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, or if you wish to exercise your rights, please contact us at: [email protected]